Easy install guide

Download the installer for your platform and follow the video — it takes a couple of minutes.

If the installer gives you trouble, the old manual method is on this page, or create a ticket (you need to be logged in first).

Frequently asked questions

How to reactivate my library on a new machine
How to Save my instruments
How to Check the Integrity of my Soundbank
Can I Transfer my License to Another User?
UVI Player displays the message "Tag Library is missing"
I cannot access the instrument's UI after reopening UVI Player
I get no sound in UVI Player
I cannot find my soundbank in UVI Player
UVI Player Does not Show up in my DAW
I get a "no valid authorization found" error? Why?
I get a "unable to mount" error, why?
I get a red border around the instrument's interface, why?
I get a "this script was generated with a ..." error, why?
Message "A JavaScript error occured" when installing a soundbank
Where to Install AcousticSamples Soundbanks
I end up with an UFS file, what is it?
I have a RAR file after downloading my soundbank, what do I do with it?
I have a kontakt version, how can i get the UVI version?
Where can I get an invoice for my purchase?
What payment and shipping methods are available?
Where can I find a manual for my library?
How Many Activations do I get?
Can I run AcousticSamples soundbanks in 32bits?
Can I purchase a library as a gift